Checkbook Partners with ath Power Consulting
Posted by Checkbook on May 07, 2020
In an age where experience is everything, ath Power Consulting Corporation is one of the leading providers of CX, EX and UX research, market analysis and competitive intelligence in the industry. It is no surprise that ath Power has emerged as a preferred partner for some of the largest brands in the US and Canada (their valued clients include names like JPMorgan Chase, Wells Fargo, TD Bank, Hertz, Irving Oil, and Bank of America). ath Power has successfully helped its clients improve customer retention and brand loyalty through data gathered from its network of mystery shoppers and its survey research tools.
ath Power executes on thousands of mystery shops every month which means they need to pay thousands of individuals each month. The company needed a faster and more user-friendly payments solution to eliminate the inefficiencies they were facing. With their old payments mechanism, ath Power was spending too much time disbursing payments and handling support issues.
Checkbook answered the call for help by offering an end-to-end solution which streamlined the process of sending payments while also offering a simple, user-friendly experience for mystery shoppers to receive payments digitally. Not only were shoppers pleased with the faster processing, but ath Power was excited to have Checkbook offer free web chat to mystery shoppers for handling support issues. The burden of handling support and triaging issues with their previous vendor was removed as Checkbook could handle everything in real-time with payment recipients.
Since ath Power’s partnership with Checkbook, they have disbursed upwards of 15,000 Digital Checks in a matter of just a few months. Checkbook’s Digital Check solution has cut time spent on making payments by 90%, due to an easier disbursement process and exceptional support staff. In addition to this, ath Power has successfully cut more than 80% of the costs associated with making payments through the use of Checkbook.
Related Posts
Digital Banking and Checkbook
The financial landscape is undergoing rapid transformation, with digital banking leading the charge. What began as a basic method for moving money online has evolved into a cornerstone of modern financial management for businesses and individuals alike. As technology advances, the demand for convenience, efficiency, and security in financial transactions has driven the rise of digital banking. Platforms like Checkbook are setting new standards, offering seamless, secure payment solutions that redefine how payments are handled. But what makes digital banking so essential, and how is it reshaping the way payments are made today?
The Anatomy of a 99% Completion Rate
Most payments happen without payors or recipients ever having to think about them. And that’s the way it should be—in a perfect world, every transaction would be seamless. But it’s not a perfect world, and the reality is that only between 92–95% of payments are completed successfully. While at first glance, that statistic may not be jarring, but think of it this way: what if your paycheck bounced 8% of the time? Suddenly 92% seems a far cry from acceptable.
How To Choose Your Payments Processor?
Knowing which parameters to assess a firm against when shopping for the ‘right’ payments partner is essential to making a decision that will be an optimal solution for your business.
