Checkbook Case Studies

Checkbook Partners with MealHi5

Posted by Checkbook on Feb 13, 2020

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MealHi5 is a premier online food ordering company bringing delicious food from various restaurants to your doorstep, thereby making it easy to choose your ideal meal of the day. They are partnered with restaurants in all major cities across the United States . With MealHi5’s simple and user-friendly app (Android or iOS), consumers can select their favorite food within minutes to be either picked up or delivered. MealHi5 is here to personalize your food ordering experience with real-time order updates, exclusive daily offers and 247 customer service. Customer convenience and satisfaction are top priorities at MealHi5.

For a long time, MealHi5 had been paying partnering restaurants with a paper check. The inefficiencies of paper checks - physically mailing checks out, dealing with support on lost checks, and paying for postage - were weighing them down. Additionally, it took days for partnering restaurants to receive their funds. In a bid to solve these problems and make processes more lean, timely and economical, MealHi5 was scouting for a coming-of-age payment provider when they found Checkbook.io.

Checkbook.io is a Digital Check solution that simplifies B2B and B2C payments. They’ve been thought-leaders within the real-time payments space and are the only company to have integrated direct deposit ACH and real-time payments within the same online platform. Recipients of Checkbook’s white-labeled Digital Check receive an email with the check image and a variety of payment options to choose from. And without the need to sign up for this service or download any app, recipients can simply follow the instructions in the email to select their preferred payment method.

Switching to Checkbook.io for vendor payments has significantly made payouts smoother and cheaper for MealHi5. Time freed up as a result of increased efficiency and fewer support tickets are used to propel growth. This partnership with Checkbook has made processes easier for both MealHi5 and their partnering restaurants. In fact, a vast majority of restaurants are now onboarded to have direct deposit set up, thereby eliminating any and all recipient action in the payment process. Checkbook’s Digital Checks have added an element of seamlessness to MealHi5’s payments.

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MealHi5

"Partnering with Checkbook has been transformational for us. In an industry like ours, partnerships with restaurants is everything. Making sure that restaurants are paid timely and safely is a big part of keeping them happy and maintaining these partnerships. Checkbook has helped tremendously with this! MealHi5 now has a unique competitive advantage in an industry with very high competition thanks to Digital Checks!"

Jigar Dave

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